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Privacy Policy

Last updated: 2026-04-15

This policy describes how Autopia Cars Inc (“we,” “us,” “Autopia”) collects, uses, and protects your personal information when you use this website and our services.

What we collect when you use this website

  • A random identifier stored in a cookie on your browser (“visitor ID”). It does not contain your name or email.
  • Which vehicles you view and the filters you search by.
  • The website or ad that brought you here (for example, “came from a Google search,” “came from an Autotrader listing”).
  • Your approximate location (city, province, country), derived from your IP address. Your IP address is used briefly to look up that location and is not stored.
  • If you submit an inquiry, your contact information (name, email, phone) and the vehicle you inquired about. Your earlier browsing on this site is linked to your inquiry so our sales team can better understand what you are looking for.
  • If you reserve a vehicle or order parts with a credit card, your payment information is processed by a PCI-DSS compliant gateway. We do not store your full card number after the transaction completes.

How we use it

  • To show our sales team what you are interested in when you contact us.
  • To measure which advertising channels work and which vehicles generate interest. We do not sell this data.
  • With your permission, to send you emails about inventory updates, new arrivals, and offers. You can opt out at any time.

Consent

When you submit an inquiry, we infer your consent to collect and use the information you provided, for that purpose. For any secondary use (such as marketing), we will ask for your consent directly.

You can withdraw consent at any time by calling us at (866) 947-9174 or emailing privacy@autopiacars.ca.

How long we keep it

  • Browsing history linked to your visitor cookie is kept for 13 months, then automatically deleted.
  • Inquiries you submit are kept according to our lead retention policy.
  • Payment transaction data is stored only as long as needed to complete your purchase, then deleted.

Your choices

  • You can clear the visitor cookie from your browser at any time. Doing so starts a new anonymous identity on your next visit.
  • You can email privacy@autopiacars.ca to ask what we have on file or to request deletion.
  • We do not sell your information.

Disclosure

We may disclose your personal information only if required by law, or to third-party service providers (such as payment gateways) strictly to the extent necessary for them to provide a service to us.

Some third-party providers may be located in a different jurisdiction than you or us. When that is the case, your information may be subject to the laws of that jurisdiction.

Third-party services and links

Third-party links on this website may direct you away from our site. We are not responsible for the privacy practices of other sites. We encourage you to read their privacy statements before sharing information with them.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Credit card information is encrypted in transit and handled under PCI-DSS requirements.

Cookies

We use a small number of first-party cookies:

  • dt_visitor — a random identifier; only set after you accept analytics. 13-month expiry.
  • dt_consent — remembers whether you accepted or rejected analytics. 13-month expiry.
  • dt_first_touch / dt_last_touch — remember which website or ad brought you to us. 13-month expiry.
  • Session cookies used by the site framework to keep your visit working normally.

Age of consent

By using this site, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority and have given us consent for any minor dependents to use this site.

Changes to this policy

We reserve the right to modify this privacy policy at any time. Changes take effect when posted here. If we make material changes, we will indicate them at the top of this page so you can see what changed.

Questions or requests

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or ask for more information, contact us:

We keep a small cookie to help our team understand what you're interested in when you reach out — nothing more. Read the policy